Privacy Policy

Effective Date: July 31, 2026

High End Dispensary respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit highendnj.com, place an order, join our Rewards program, contact us, use our mobile services, or otherwise interact with us.

High End Dispensary is located at 109 Water St, South River, NJ 08882. You may contact us at info@highendnj.com or 732-353-6443.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our website, and information received from service providers.

Information You Provide

Depending on how you interact with us, we may collect:

• Your name
• Email address
• Phone number
• Billing or delivery address
• Date of birth or age-verification information
• Account login information
• Online order and purchase information
• Products viewed, saved, ordered, or purchased
• Rewards account information
• Discount eligibility information
• Payment method information
• Communications sent through contact forms, email, phone, or text
• Marketing preferences
• Sweepstakes, raffle, event, or promotion entries
• Customer service requests
• Reviews, feedback, and survey responses
• Mobile app account information
• Delivery instructions when delivery becomes available

You aren’t required to provide personal information simply to browse the website. Certain information may be required to create an account, place an order, join Rewards, request delivery, or use other services.

Information Collected Automatically

When you visit our website or use our digital services, we and our service providers may automatically collect:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Links and buttons selected
• Dates and times of visits
• General location based on your IP address
• Device identifiers
• Cookie identifiers
• Website errors and performance information
• Interactions with emails, advertisements, and website features

We may collect this information using cookies, pixels, software development kits, log files, analytics tools, and similar technologies.

Information From Other Sources

We may receive information from companies that help us operate our business, including:

• Online ordering providers
• Payment providers
• Rewards and loyalty providers
• Age or identity-verification providers
• Delivery providers
• Website hosting and security providers
• Email and text-message providers
• Analytics and advertising services
• Mobile app providers
• Social media platforms
• Customer support providers

Information received from these providers may include account details, order information, transaction status, Rewards activity, marketing preferences, device information, and service interactions.

2. Online Ordering and Payments

Our online menu, ordering system, payment options, or related services may be provided by Dutchie or another third-party provider.

When you place an order, the provider may collect your contact information, order details, date of birth, payment information, and other information needed to process the transaction. The provider’s handling of your information is also governed by its own privacy policy and terms.

High End Dispensary accepts cash, debit, and Dutchie Pay. We don’t intend to directly store complete debit card numbers, bank account credentials, or other full payment credentials when payment processing is handled by an outside provider.

Payment providers may retain transaction information as required to process payments, prevent fraud, maintain records, resolve disputes, and comply with legal obligations.

3. Age Restrictions

Our website and services are intended only for adults who are at least 21 years old, except where New Jersey law permits access by a registered medical cannabis patient or caregiver.

We don’t knowingly collect personal information through the website from anyone under 18. We don’t market cannabis products to children or teenagers.

The website may use an age gate or require you to confirm that you meet the applicable age requirement. An age-gate confirmation isn’t the same as legal identification verification. Customers may still be required to show valid identification before entering the store, receiving an order, completing a pickup, or making a purchase.

Contact us at info@highendnj.com if you believe a minor submitted personal information through our website.

4. How We Use Information

We may use personal information to:

• Operate and maintain our website
• Display our online menu
• Process online orders and in-store pickups
• Provide delivery when that service becomes available
• Create and manage customer accounts
• Operate our Rewards program
• Apply eligible discounts
• Process and confirm transactions
• Verify age, identity, and eligibility
• Respond to questions and customer service requests
• Send order confirmations and service messages
• Send marketing emails or text messages with consent
• Provide app notifications with permission
• Personalize website content and offers
• Understand how visitors use our website
• Measure website performance
• Improve our products and services
• Detect fraud, misuse, and security threats
• Maintain transaction and business records
• Enforce our policies and agreements
• Protect customers, employees, property, and legal rights
• Respond to legal requests
• Meet regulatory, tax, accounting, and cannabis-industry requirements

We may combine information collected through different interactions when permitted by law.

5. Rewards, Discounts, and Promotions

When you join our Rewards program or participate in a discount, raffle, giveaway, event, or promotion, we may collect information needed to administer the program.

This information may include your name, contact details, date of birth, purchase history, points balance, discount eligibility, entries, prize information, and communications preferences.

Discount eligibility may require you to show documentation or identification. Unless otherwise stated, we generally use this documentation to confirm eligibility rather than retain a complete copy. Certain verification providers may process information under their own privacy policies.

Separate terms may apply to individual promotions, raffles, or giveaways.

6. Email and Text Messages

You may choose to receive marketing emails or text messages from us.

Marketing messages may include:

• Product announcements
• Store updates
• Rewards information
• Discounts
• Events
• Giveaways
• New brand announcements
• Pickup or delivery updates
• Other promotional offers

Consent to receive marketing messages isn’t required to make a purchase.

You may unsubscribe from marketing emails by using the unsubscribe link in the message. You may opt out of marketing text messages by replying STOP. We may continue sending nonmarketing messages that are needed to complete an order, manage an account, address a safety issue, or respond to your request.

Message and data rates may apply to text messages. Message frequency may vary.

7. Cookies and Similar Technologies

Cookies are small files stored on your browser or device. We may use cookies and similar technologies to:

• Keep the website working
• Remember your settings
• Maintain account sessions
• Support online ordering
• Prevent fraud
• Measure website traffic
• Identify technical problems
• Understand website use
• Measure advertising results
• Remember cookie choices
• Personalize content

Some cookies are necessary for the website to function. Other cookies may support analytics, preferences, or advertising.

You may block or delete cookies through your browser settings. Blocking necessary cookies may prevent parts of the website, ordering platform, account system, or Rewards program from working correctly.

Where required, we may provide a cookie preference tool that lets you reject or limit nonessential cookies.

8. Analytics and Advertising

We may use analytics services to understand website traffic, visitor behavior, device use, and website performance.

We may also use advertising or measurement services to:

• Measure whether advertisements lead to website visits or orders
• Understand which promotions interest visitors
• Create advertising audiences
• Show advertisements on other websites or platforms
• Limit repeated advertisements
• Measure campaign results

These providers may use cookies, pixels, device identifiers, or similar technologies. Depending on the technology and applicable law, some advertising disclosures may be considered targeted advertising, sharing, or a sale of personal information even when no money is exchanged.

You may submit an opt-out request using the contact information below. You may also use available cookie controls, browser privacy settings, platform advertising controls, or legally recognized opt-out preference signals.

9. How We Disclose Information

We may disclose personal information to the following categories of recipients.

Service Providers

We may disclose information to companies that perform services on our behalf, including:

• Dutchie and other online-ordering providers
• Payment processors
• Rewards and loyalty providers
• Delivery providers
• Age-verification providers
• Website hosting providers
• Cloudflare and other website security providers
• Email and text-message providers
• Mobile app providers
• Analytics providers
• Advertising providers
• Customer support providers
• Technology consultants
• Accountants, attorneys, and professional advisers

These companies may process information as needed to provide their services, meet legal obligations, prevent fraud, and protect their systems.

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with a law, subpoena, warrant, court order, or regulatory request
• Cooperate with law enforcement or government agencies
• Meet cannabis licensing and regulatory obligations
• Investigate fraud, theft, abuse, or security incidents
• Protect the safety of customers, employees, or the public
• Protect our property and legal rights
• Enforce our agreements and policies
• Establish, exercise, or defend legal claims

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, sale of assets, bankruptcy, restructuring, or similar business transaction. Any recipient would remain subject to applicable privacy obligations.

With Your Direction or Consent

We may disclose information when you direct us to do so or provide consent.

10. Sale and Targeted Advertising

We don’t sell personal information in exchange for money.

Some analytics and advertising activities may be treated as a sale, sharing, or targeted advertising under certain state privacy laws. Where applicable, you may request to opt out of those activities.

We don’t knowingly sell personal information belonging to consumers under 18.

11. Sensitive Information

Depending on the services you use, we may process information that could be considered sensitive under certain laws, such as:

• Date of birth
• Government identification information
• Account login credentials
• Payment information
• Precise location used for delivery
• Cannabis purchase information
• Medical cannabis status
• Discount eligibility information

We use sensitive information only for purposes reasonably necessary to provide the requested service, complete transactions, confirm eligibility, meet legal obligations, prevent fraud, maintain security, or obtain your consent.

We don’t use sensitive information to make unlawful decisions about employment, housing, credit, insurance, education, or access to public accommodations.

12. In-Store Privacy

High End Dispensary may use security cameras in and around the store and parking area for safety, security, loss prevention, incident review, and legal compliance.

Cameras may record customers, employees, visitors, vehicles, and activity on the property. We don’t use facial recognition unless we provide additional notice where required.

Identification may be examined or scanned to verify age, identity, medical cannabis status, discount eligibility, or compliance with New Jersey cannabis requirements. Information collected through an identification scanner, if used, may be processed by the scanner provider and handled according to its privacy policy.

This Privacy Policy doesn’t limit notices posted at the store or additional practices required by cannabis regulators, law enforcement, or security procedures.

13. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions
• Maintain customer accounts
• Administer Rewards
• Provide customer service
• Maintain security
• Prevent fraud
• Resolve disputes
• Enforce agreements
• Meet tax, accounting, licensing, regulatory, and legal obligations

Retention periods vary based on the type of information, the purpose for collecting it, legal requirements, customer expectations, and the sensitivity of the information.

When information is no longer reasonably needed, we may delete it, deidentify it, or securely dispose of it. Backup copies may remain for a limited period before being overwritten or deleted.

14. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

These safeguards may include:

• Encrypted website connections
• Account access controls
• Password protections
• Restricted employee access
• Security monitoring
• Website firewall and threat-protection services
• Vendor security requirements
• Backup and recovery procedures

No website, database, payment system, wireless transmission, or storage system can be guaranteed to be completely secure. You should use a strong password, protect your account credentials, and contact us if you suspect unauthorized account activity.

15. Your Privacy Rights

Depending on where you live and whether a privacy law applies to our business, you may have the right to:

• Confirm whether we process your personal information
• Access personal information we maintain about you
• Correct inaccurate information
• Delete certain personal information
• Obtain a portable copy of certain information
• Opt out of targeted advertising
• Opt out of certain sales of personal information
• Opt out of certain profiling activities
• Withdraw consent where processing is based on consent
• Appeal the denial of a privacy request
• Not receive discriminatory treatment for exercising a privacy right

New Jersey’s comprehensive consumer privacy law became effective on January 15, 2025. Certain rights and duties apply only when a business and its data-processing activities meet the law’s coverage requirements. (Cybersecurity Website)

These rights are subject to legal exceptions. For example, we may retain information needed to complete a transaction, prevent fraud, maintain security, comply with cannabis regulations, meet tax requirements, exercise legal rights, or comply with another law.

16. Submitting a Privacy Request

To submit a privacy request, contact us using either method below.

Email
info@highendnj.com

Mail
High End Dispensary
Privacy Request
109 Water St
South River, NJ 08882

Describe the right you want to exercise and provide enough information for us to identify the relevant records.

We may ask you to verify your identity before completing a request. Verification may require confirming your email address, phone number, account information, recent order details, or other information already associated with you.

An authorized agent may submit a request when permitted by law. We may request proof that the agent has authority to act for you and may contact you directly to confirm the request.

If we deny a request, you may appeal by emailing info@highendnj.com with the subject line “Privacy Request Appeal.”

17. Global Privacy Control

Where required by applicable law and supported by our website systems, we will process a recognized Global Privacy Control signal as a request to opt out of covered sales, sharing, or targeted advertising for the browser or device sending the signal.

Because these signals are tied to a browser or device, you may need to enable the signal separately on each browser and device you use.

18. Third-Party Websites and Services

Our website may link to or embed services operated by other companies, including:

• Online menus
• Ordering platforms
• Payment services
• Rewards platforms
• Delivery services
• Maps
• App stores
• Social media websites
• Product manufacturers
• Advertising platforms

We don’t control the privacy practices, security, availability, or content of independent third-party services. Review the privacy policy of each provider before submitting information.

19. Mobile Applications

A High End Dispensary mobile application may be available for iOS and Android.

The app may collect or process:

• Account information
• Order information
• Rewards information
• Device identifiers
• Push-notification tokens
• App activity
• Approximate location
• Precise location when needed for delivery and permitted by you
• Camera access when needed for a feature you choose to use

You may control certain app permissions through your mobile-device settings. Disabling a required permission may prevent the related feature from working.

The applicable app provider or platform may also collect information under its own privacy policy.

20. Children’s Privacy

Our website and services aren’t directed to children.

We don’t knowingly collect personal information from children under 13. The federal Children’s Online Privacy Protection Act applies to websites and online services that collect, use, or disclose personal information from children. (Federal Trade Commission)

Cannabis products and adult-use cannabis services are restricted to legally eligible adults. Contact us if you believe a child provided information through our website so we can review and delete it where appropriate.

21. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, vendors, business practices, or legal requirements.

The effective date at the top will show when the policy was last updated. Material changes may also be announced through the website, email, account notice, or another reasonable method.

Your continued use of the website after an updated policy takes effect means the updated policy will apply to later interactions, subject to applicable law.

22. Contact Us

Questions, complaints, and privacy requests may be directed to:

High End Dispensary
109 Water St
South River, NJ 08882

Email
info@highendnj.com

Phone
732-353-6443

This draft assumes the website may use Dutchie, Rewards tools, analytics, advertising tools, text and email marketing, a mobile app, security cameras, and future delivery. Remove any section covering a feature or vendor High End won’t actually use. A New Jersey privacy attorney should review the final version before publication because a privacy policy creates promises the business is expected to follow. The FTC specifically warns businesses to ensure their published privacy statements match their actual practices. (Federal Trade Commission)